The Greenwich PT Privacy Notice

The Greenwich PT provides personal training and related coaching services. This notice explains how we collect, use and protect personal information.

Contact: michelle@thegreenwichpt.com

We may collect identity and contact details, booking and attendance information, coaching records, payment-related information, communication records, and health screening information where relevant.

We use personal information to deliver coaching services, manage bookings, communicate with you, keep records, improve service quality, and meet legal, accounting and regulatory obligations.

Depending on context, we rely on contract, legitimate interests, legal obligation, and consent. Where consent is used, you can withdraw it at any time.

Health information is special-category personal data and receives additional protection.

We use health information to assess readiness for exercise and to plan or adapt training appropriately and safely.

Health information is not used for unrelated marketing.

We collect emergency contact details to help protect your safety during coaching and, where necessary, to contact someone in an emergency.

We may share information with trusted service categories where necessary, such as secure hosting/database providers, payment processors, email/communications providers, and accounting/professional services.

We only share the minimum information required for the relevant purpose.

Some providers may process information outside the UK. Where this happens, we use appropriate safeguards required by data protection law.

Health Screening, relevant health information, coaching records, consent/declaration records and relevant client training records will normally be retained for seven years following your final session or the end of your membership.

Other records may have different retention periods where required for legal, tax, accounting or regulatory purposes.

We use technical and organisational security measures to protect information, including access controls and secure systems appropriate to the nature of the data.

Depending on your circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to request data portability.

To exercise your rights, contact: michelle@thegreenwichpt.com

We may send service-related communications needed to manage coaching and bookings. Any optional marketing communications will be handled in line with your preferences and applicable law.

If you have concerns about how your information is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/

We may update this Privacy Notice from time to time. The latest version will be available on this page and the "Last updated" date will be revised.